Terms of service

These terms apply to the FastQuote software and to the tryfastquote.com website. FastQuote is a product of Fence Branders LLC, a Georgia company based in Douglasville, Georgia ("Fence Branders", "we", "us"). By creating a FastQuote account or using the service, the company you represent ("you") agrees to these terms. If you have a separate signed agreement with Fence Branders, that agreement controls where it differs from these terms.

1. The service

FastQuote is web-based estimating, proposal, payment, job and invoicing software for fence contractors. Each company gets its own private FastQuote account. We may improve, change or retire features over time. We will not remove a core part of the service you are paying for without reasonable notice.

2. Accounts and users

• You are responsible for the people you give access to and for keeping sign-in details private.
• Tell us right away if you believe someone has used your account without permission.
• You must be authorized to accept these terms for your company.

3. Subscription, billing and cancellation

• FastQuote is billed monthly in advance at the price shown when you sign up, currently $99 a month, plus any applicable taxes.
• Your subscription renews each month until you cancel. You can cancel at any time by emailing info@fencebranders.com. Cancellation takes effect at the end of the current billing month, and we do not refund partial months.
• We may change the price with at least 30 days' notice. The new price applies from your next billing month after the notice period.
• If a payment fails and is not resolved, we may suspend the account until it is.
• If FastQuote is included in your Fence Branders marketing plan, your plan agreement governs billing.

4. Payments you collect from your customers

Online card and ACH payments are processed by a third-party payment processor under its own terms, which you accept when you connect a payment account. Processing costs apply to online payments. You are responsible for your prices, taxes, refunds and disputes with your customers. Fence Branders is not a party to the contracts between you and your customers.

5. Your data

• You own the customer, job, pricing and other information you put into FastQuote ("your data").
• You give us permission to host, process and back up your data only as needed to run, support and improve the service for you.
• You are responsible for having the right to use the customer information you enter and for sending messages to your customers in line with applicable laws, including consent for text messages.
• When you cancel, you can ask for an export of your customer and job records within 30 days. After that, we may delete your data, except where we must keep it by law.

6. Our software and content

Fence Branders owns FastQuote, including its software, design, screens, help content and the FastQuote name and logo. Your subscription gives you a limited, non-exclusive, non-transferable right to use FastQuote for your own business while your subscription is active. You may not:

• Copy, modify, resell, sublicense or rent the software, or offer it to other companies
• Reverse engineer it or try to access its source code, except where the law allows despite this limit
• Use FastQuote, its screens or its help content to build or market a competing product
• Interfere with the service, test its security without our permission, or access other companies' accounts
• Use it to send spam or for anything unlawful

If you send us suggestions, we may use them without any obligation to you.

7. Availability and support

We work to keep FastQuote available and to fix problems quickly, but we do not promise uninterrupted service. Support is available by email at info@fencebranders.com and by phone at (404) 530-9535 during business hours.

8. Disclaimers

FastQuote is a tool. You are responsible for checking estimates, measurements, materials lists, prices and contract terms before you send them. Except as stated in these terms, the service is provided "as is" without warranties of any kind, to the extent the law allows.

9. Limitation of liability

To the extent the law allows, Fence Branders is not liable for indirect, incidental, special or consequential damages, or for lost profits, revenue or data. Our total liability for any claim related to FastQuote is limited to the amount you paid for FastQuote in the 12 months before the claim.

10. Ending the service

We may suspend or end an account that breaks these terms, after notice where reasonable. Sections 5, 6, 8, 9 and 11 continue after your subscription ends.

11. General

• These terms are governed by the laws of the State of Georgia, and disputes will be handled in the courts located in Georgia.
• We may update these terms. We will post the new version here and, for material changes, tell you by email at least 30 days before they apply.
• If any part of these terms cannot be enforced, the rest still applies.

For the website itself, see our privacy notice.

Contact

Fence Branders LLC, Douglasville, Georgia. info@fencebranders.com, (404) 530-9535.